Cookies

 

What are Cookies?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. On later visits, this data is then returned to that website.

Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. If your web browser is set to refuse cookies from our website, you may not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How we use cookies

Cookies we use and why we use them

Essential cookies

Essential cookies are technical cookies that are required for the operation of our site. Without essential cookies our site can’t operate properly. Essential cookies include, for example, cookies that enable you to log into secure areas.

Performance cookies

Performance cookies allow us to recognise and count the number of visitors to our site and to see how visitors move around it. This helps us to improve the way our site work by enabling us to tailor our site to the way visitors use it. The information we collect from performance cookies is aggregated which means that we cannot identify you from it.

Experience cookies

Experience cookies allow our site to remember the choices you make. Our site use experience cookies to provide you with enhanced and personalised features. For example, we use information collected through what are known as “web-analytic” cookies to compare the choices you make to those of our other customers so that we can learn from those choices. Information collected by experience cookies cannot track your browsing activity when you leave our site to browse other sites.

Your right to refuse cookies

You can refuse cookies by activating the relevant setting on your browser. However, if you do so you may not be able to access all or parts of our site. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org.

If you carry on using our site and do not change your browser settings, we will assume you consent to us using cookies as described above.

More information about the cookies we use

Cookie Name Purpose
guest-view Stores the Order ID that guest shoppers use to retrieve their order status
login_redirect Preserves the destination page the shopper was loading before being directed to log in
mage-messages Tracks error messages and other notifications that are shown to the shopper, such as the cookie consent message, and various error messages
mage-translation-storage Stores translated content when requested by the shopper
mage-translation-file-version Tracks the version of translations in local storage
product_data_storage Stores configuration for product data related to Recently Viewed / Compared Products
recently_compared_product Stores product IDs of recently compared products
recently_compared_product_previous Stores product IDs of previously compared products for easy navigation
recently_viewed_product Stores product IDs of recently viewed products for easy navigation
recently_viewed_product_previous Stores product IDs of recently previously viewed products for easy navigation
stf Records the time messages are sent by the SendFriend (Email a Friend)
X-Magento-Vary Configuration setting that improves performance
form_key A security measure to protect data from Cross-Site Request Forgery (CSRF)
mage-cache-sessid Triggers the clean-up of local cache storage
mage-cache-storage Local storage of visitor-specific content
mage-cache-storage-section-invalidation Local storage of specific content sections that should be invalidated
persistent_shopping_cart Stores the key (ID) of a shopping cart to make it possible to restore the cart for a guest shopper
private_content_version Appends a random, unique number and time to pages with customer content
section_data_ids Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.
store Tracks the specific store view / locale selected by the shopper.
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Used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited

 

Stripe cookies

We use the Stripe payment gateway to process certain payments and Stripe uses cookies to store an ID needed to make the payment.

Trustpilot cookies

We use the independent review site Trustpilot to collect feedback on our services, and link to our page on Trustpilot from our website. The Trustpilot widget is displayed throughout our site using cookies.

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